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    SmartCMS Programme

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    About SmartCMS Programme

    SmartCMS Programme is an open invitation to Clinic Management System (CMS) providers to enhance their CMS through integration with the public healthcare system. It supports the seamless information flow between clinics and the public healthcare systems, and promotes continual engagement and partnership to benefit the Primary Care sector.

           

    SmartCMS Programme offers a variety of smart services for CMS providers to increase their productivity, benefiting the clinics and the patients they serve to ultimately improve the patient's experience.

           

    Enhanced CMS Tiering Framework for Private Primary Care (effective Apr 2023)

    The existing SmartCMS Tiering Framework focuses on existing MOH programmes such as CHAS and PHPC, and the level of functional integration with SmartCMS web services.

    The ne
    w CMS tiering framework, which will take effect from 1 Apr 2023, has been revised to include:

    • Contribution to the National Electronic Health Record (NEHR) system to facilitate sharing of summary patient records across healthcare providers for care continuity;
    • Cybersecurity (CS) requirements in line with the MOH Healthcare Cybersecurity Essentials (HCSE) guidelines that were issued to healthcare licensees;
    • Code of Practice on CMS data portability to facilitate GP clinics that intend to switch subscriptions to another CMS vendor while upholding the fidelity of patient records; and
    • Core Healthier SG programme services, as aligned with the Healthier SG programme

    For more details on Healthier SG, you may refer to https://www.healthiersg.gov.sg

    SmartCMS Services

    CHAS Programme Bundle Clinical Programme Bundle​
    Healthier SG Programme​
    1) Community Health Assistance Scheme (CHAS) - Medical
    2) Chronic Disease Management Programme (CDMP)
    3) Clinical Indicators Data Collection (CIDC)
    4) Screen for Life (SFL)
    5) Vaccination and Childhood Developmental Screening 
    Subsidies (VCDSS)
    6) PHPC Flu Subsidy Scheme (FSS), Swab And Send Home (SASH)
    7) PHPC Haze Subsidy Scheme (HSS)
    8) CHAS Appeal & Accreditation (optional) 
    9) CHAS Dental (optional)
    10) MWHealth (optional)
    1) Communicable Diseases Live & Enhanced 
    Surveillance (CDLENS)
    2) National Immunisation Registry (NIR)
    3) Critical Medical Information Store (CMIS)


    ​1) Enrolment
    2) Resident Health Plan
    3) Simple referrals
    4) Enrolment Benefits
    5) Care Reporting

    CMS Tiering Framework (effective Apr 2023)

    The CMS tiering will shift to a 2-tier structure and tiering will be updated progressively to incorporate additional CMS features as requirements evolve.

    ​Tier
    ​CHAS Programme Bundle
    Clinical Programme Bundle​ ​Healthier SG Programme
    ​Mandatory Requirements*
    ​Tier 1
    ​All in CHAS Bundle (7 Services**)
    CDLENS + NIR + CMIS​​Core Suite of Healthier SG Web Services
    1) NEHR contribution capability
    2) Compliance to CMS Cybersecurity Requirements***
    3) Adherence to Code of Practice (CMS Data Portability)​
    ​
    ​Tier 2
    ​CDLENS
    ​
    ​NA


    *CMSes that do not meet these requirements will not be listed under the CMS tiering framework. For clarifications on mandatory requirements, please email  ihis.hsg.vendorengagement@ihis.com.sg
    ** Optional Services do not count towards the criteria and are not able to replace any of the shortfalls. 
    *** Adapted from the MOH Healthcare Cybersecurity Essentials (HCSE) Guidelines that was issued to healthcare licensees in Aug 2021. The prevailing requirements will be reviewed from time to time to address evolving cybersecurity risks. For details on the cybersecurity certification process, please refer to https://www.csa.gov.sg/cyber-essentials.

    For clarifications on mandatory requirements, please email ihis.hsg.vendorengagement@ihis.com.sg
    For clarifications on SmartCMS and Healthier SG web-services, please email smartcms@ihis.com.sg



    Current SmartCMS Tiering Framework (effective until March 2023)

    Partner Status         CHAS Programme Bundle                                            Clinical Programme Bundle
    ​Gold (Tier 1)
    All in CHAS Bundle (7 Services**)
    ​CDLENS + NIR + CMIS
    ​Silver (Tier 2)
    CHAS Medical, CDMP, CIDC, SFL, VCDSS (5 Services)
    ​Either CDLENS or NIR or CMIS
    ​Participants (Tier 3)
    Unable to meet the criteria required for Tier 2
    ** Optional Services do not count towards the criteria and are not able to replace any of the short falls.
    CHAS Programme Bundle Clinical Programme Bundle​
    1) Community Health Assistance Scheme (CHAS) - Medical
    2) Chronic Disease Management Programme (CDMP)
    3) Clinical Indicators Data Collection (CIDC)
    4) Screen for Life (SFL)
    5) Vaccination and Childhood Developmental Screening 
    Subsidies (VCDSS)
    6) PHPC Flu Subsidy Scheme (FSS), Swab And Send Home (SASH)
    7) PHPC Haze Subsidy Scheme (HSS)
    8) CHAS Appeal & Accreditation (optional) 
    9) CHAS Dental (optional)
    10) MWHealth (optional)
    1) Communicable Diseases Live & Enhanced 
    Surveillance (CDLENS)
    2) National Immunisation Registry (NIR)
    3) Critical Medical Information Store (CMIS)




    Current SmartCMS Programme Participants*

    ​Ref Programme Participants
    ​1 Assurance Technology Pte Ltd
    ​2
    ​​ Galen Health Pte Ltd
    ​3
    ​ Integrated Health Information Systems (IHiS) Pte Ltd​
    ​4
    ​ Plato Medical Pte Ltd
    ​5
    ​ SGiMED Pte Ltd​
    ​6
    ​ UNO Technologies Pte Ltd
    7​
    ​ Avixo Pte Ltd
    ​8
     Cell Box Pte Ltd
    ​9
    ​ Concept Technology Pte Ltd
    ​10
    ​ Gloco Singapore Pte Ltd
    ​11
    ​ iAPPS Health Group Pte Ltd
    ​12
    ​ Jaree Smithe Pte Ltd
    ​13
     Jireh Group Pte Ltd​
    ​14
    ​ Magicsoft Asia Systems Pte Ltd
    ​15
    ​ Medisys Innovation Pte Ltd
    ​16
    ​ Raffles Medical Group Ltd
    17​
     United Crest Healthcare Pte Ltd​
    ​18
    ​ Zanden Technology Pte Ltd


    Legend:

    ​
    Gold Partner Status
    ​
    Silver Partner Status

    Participant Status

    * List is sorted by status followed by alphabetical order. This list does not serve as a purchasing guide.
    Please contact the respective participants to understand and compare their products features and support in detail before adopting any system.

    Invitation

    IHiS invites all Clinic Management System (CMS) providers to join us and be a SmartCMS programme participant. SmartCMS programme enhances your solution through an increasing number of web services offered, aiming to increase clinics’ productivity by streamlining claims submissions and clinical information data flow with public healthcare systems. 

    A total of four briefing sessions will be conducted annually, please refer to the schedule for year 2023 and registration details below.  

    Timeline of Events for Year 2023

    Event Q1 2023 ​Q2 2023 Q3 2023 ​Q4 2023
     Registration deadline for briefing session
    ​ 03 Feb 2023
    ​ 19 May 2023
    ​ 18 Aug 2023
    ​ 17 Nov 2023
     Briefing session*
    ​ 17 Feb 2023
    ​ 01 Jun 2023
    ​ 01 Sep 2023
    ​ 01 Dec 2023
     Confirmation of intent & acceptance of service agreement​ 24 Feb 2023
    ​ 09 Jun 2023
    ​ 08 Sept 2023
    ​ 08 Dec 2023
     Earliest anticipated testing periodQ2 2023
    ​Q3 2023
    ​Q4 2023
    ​ Q1 2024
     Target Go-Live Q1/2 2023
    ​ Q3/4 2023

    ​Q4 2023 / Q1 2024

    ​ Q2 2024

     * For new providers to the programme, please submit the completed Non-Disclosure Agreement (NDA) form (found below) to smartcms@ihis.com.sg by the stipulated registration deadline. Upon receiving the required documents, we will email the details on the time and venue of the briefing session to you.

    Documents

    No.​Document
    1.​ Non-Disclosure Agreement
    2.​ Service Agreement
    3. ​ Company Profile (Inc. Clinic List)
    4. ​ FAQs
    For clarifications, please email smartcms@ihis.com.sg 








    SmartCMS Programme

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