H-Cloud Page Content What It Is Healthcare-Cloud (H-Cloud) is a consolidated, cloud computing platform supporting over 50,000 healthcare staff at all nine public hospitals, eight specialty centres, 20 polyclinics, and nursing homes, to retrieve and access patient records. It is the public healthcare's first private cloud setup that helps to reduce operational costs by an average of 55% by 2025 and improve infrastructure availability to 99.95%. Background H-Cloud is developed as a nation-wide private cloud that supports all the applications used by each of Singapore's three regional health systems. As of January 2021, the team has standardised and consolidated more than 500 applications used by Singapore's three regional health systems on the H-Cloud. How It Works H-Cloud uses an active-active configuration across two data centres to provide clinicians with the 24 by 7 uptime they needed, within a cost-effective and well-utilised pool of Infrastructure-as-a-Service (IaaS) resource.Previously, each hospital had its own data centre, network and IT infrastructure. These network and IT infrastructure silos and their significant disparities often led to delays in sharing of patient information between the healthcare institutions, and were costly to maintain. Benefits Public healthcare institutions can now deploy application systems in a faster, cheaper, and greener way as compared to traditional methods. More importantly, this translates to an enhanced patient experience and patient safety. Enhanced Operational Efficiency and Higher ResiliencyH-Cloud has increased infrastructure availability to 99.95%; quadrupled levels of server virtualisation; and reduced provisioning time from 6-8 weeks to 2-3 days. This means significant reduction in unplanned downtimes, and minimised disruptions to hospitals' operations. The active-active configuration and automatic failover features enable service continuity during infrastructure or component failure, and ensures that patient care is not disrupted or compromised. H-Cloud is ISO 20000-1 certified. This international certification for Information Technology Service Management helps to assure all stakeholders that H-Cloud processes are following industry best practices.Cost Savings for Healthcare Institutions and PatientsWith the pooling of IT resources and infrastructure, the healthcare institutions can achieve economies of scale and reduce their ownership cost. Institutions no longer have to maintain their own systems and infrastructure, or need to plan and execute technical refreshes as H-Cloud offers Infrastructure-as-a-Service (IaaS). Furthermore, H-Cloud enables timely growth without the need for project-based upfront capital investment for projected growth.An independent assessment by Price Waterhouse Coopers suggests that H-Cloud would deliver savings of millions of dollars over the next ten years. Each hospital cluster would reduce its costs by a projected 55% on average as compared to business-as-usual costs by 2025, helping to minimise rising healthcare costs in the long term. SecurityH-Cloud infrastructure is well equipped to defend and detect cybersecurity threats. It has a robust defence mechanism to protect the infrastructure as well as the applications from the proliferation of security threats. A dedicated team of H-Cloud Security professionals are also monitoring the entire eco-system to detect threats using advanced analytic tools with deep learning capabilities. This is imperative to protect the sensitive and confidential data stored in H-Cloud. H-Cloud is also ISO 27001 (Information Security Management System) certified.