​​GovInsider published an article that highlighted IHiS’ support to KKH in developing the KKH U-PAL Chatbot. Handling an average of 150 chats daily, the chatbot serves to relieve patient load at the children’s emergency department.

​​Healthcare IT News reported an article on the partnership between IHiS, GIAS, LIAS and Great Eastern to pilot an integrated platform for faster processing of hospitalisation insurance claims.

​​IHiS’ Christine Ang, Deputy Director, Emerging Capabilities-Health Insights, shared about how data analytics and HealthTech helped Singapore coordinate a response against COVID-19 and improved other healthcare areas.

​​NUHS worked with IHiS to deploy Robotic Process Automation (RPA) bots to automate patient registration during COVID-19 swab tests as part of efforts to improve efficiency.

​​IHiS was one of the agencies recognized at the IT Leaders Awards for their contributions in developing systems for planning and managing COVID-19 testing operations.

​​IHiS was honoured at the IT Leader Awards for its role in the quick deployment of the Command, Control and Communications (C3) system.