GovInsider published an article that highlighted IHiS’ support to KKH in developing the KKH U-PAL Chatbot. Handling an average of 150 chats daily, the chatbot serves to relieve patient load at the children’s emergency department.
Healthcare IT News reported an article on the partnership between IHiS, GIAS, LIAS and Great Eastern to pilot an integrated platform for faster processing of hospitalisation insurance claims.
IHiS’ Christine Ang, Deputy Director, Emerging Capabilities-Health Insights, shared about how data analytics and HealthTech helped Singapore coordinate a response against COVID-19 and improved other healthcare areas.
NUHS worked with IHiS to deploy Robotic Process Automation (RPA) bots to automate patient registration during COVID-19 swab tests as part of efforts to improve efficiency.
IHiS was one of the agencies recognized at the IT Leaders Awards for their contributions in developing systems for planning and managing COVID-19 testing operations.
IHiS was honoured at the IT Leader Awards for its role in the quick deployment of the Command, Control and Communications (C3) system.