National Health IT Excellence Awards 2018 Page Content The National Health IT Excellence Awards is a celebration of contribution and achievements by both public and private healthcare institutions that have achieved excellence through IT. Minister for Health Mr Gan Kim Yong presented the awards to the winners at the National Health IT Excellence Awards Ceremony, held in conjunction with the National Health IT Summit 2018 on July 17, 2018. Congratulations to all the winners! Summary of Award Winners Read more about the 13 winners below. CATEGORY A - IT Excellence: Beyond Hospital to Community Nationwide Predictive Model for Admission Prevention Integrated Health Information Systems, Ministry of Health, Agency for Integrated Care, National Healthcare Group, Singapore Health Services, National University Health System Caring for Patients in the Community with Smart Health Video Consultation Institute of Mental Health, Integrated Health Information Systems CATEGORY B - IT Excellence: Beyond Quality to Value Disease Surveillance System Singapore Health Services, Integrated Health Information Systems CATEGORY C - IT Excellence: Beyond Healthcare to Health Tech-enabled National Steps Challenge Health Promotion Board HealthHub Health Promotion Board, Integrated Health Information Systems CATEGORY D - IT Excellence: Productive & Effective Healthcare Administration MOH Healthcare Utilisation Dashboard (HUD) Ministry of Health Admissions Buddy - Transforming Financial Counselling Singapore Health Services, Integrated Health Information Systems No-show Predictive Model KK Women’s and Children’s Hospital, Singapore Health Services, National Dental Centre of Singapore, Integrated Health Information Systems CATEGORY E - Champion for Health IT Excellence Associate Professor Ngiam Kee Yuan National University Health System Ms Goh Cheng Pheng Esther KK Women's and Children's Hospital Professor Terrance Chua National Heart Centre of Singapore CATEGORY F - IT Excellence: Digitised Care to Support One Healthcare System Electronic Licensing Medical Records System (ELMeRS) Civil Aviation Authority of Singapore Improving Standards of Care at SunLove Home Through Telemedicine Sunlove Abode for Intellectually-Infirmed Ltd Award Categories The National Health IT Excellence Awards, held annually since 2015, is an annual accolade conferred by the Ministry of Health to recognise and celebrate Health IT innovations that have demonstrated healthcare excellence through proven quantitative benefits and outcomes, including scalability across Singapore’s healthcare system. In 2017, to better reflect the changing needs of our healthcare landscape and realise a healthcare system that is future-ready and sustainable, the award categories were re-aligned to recognise projects and initiatives that are calibrated to the Ministry’s three paradigm shifts in healthcare – Beyond Hospital to the Community, Beyond Quality to Value and Beyond Healthcare to Health. The 2018 Awards continue to retain the 2017 award categories and evaluation criteria. PUBLIC HEALTHCARE INSTITUTION (PHI) AWARD CATEGORIES : IT EXCELLENCE PROJECTS (Categories A, B, C & D) [CATEGORY A] IT Excellence: Beyond Hospital to Community This award recognises IT initiatives that enable the transformation of care through care integration across providers, moving care beyond the hospital, to the community. [CATEGORY B] IT Excellence: Beyond Quality to Value This award recognises IT initiatives that deliver value to patients through appropriate care and the efficient use of clinical resources and manpower. [CATEGORY C] IT Excellence: Beyond Healthcare to Health This award recognises IT initiatives that promote active ageing and healthy living through preventive health and disease management. [CATEGORY D] IT Excellence: Productive & Effective Healthcare Administration This award recognises IT initiatives that enable healthcare administrations to be more cost effective, productive and support MOH policy planning and operations. PUBLIC SECTOR AWARD CATEGORY : CHAMPION For HEALTH IT EXCELLENCE (Category E) [CATEGORY E] Champion for Health IT Excellence This award recognises individual(s) whose contributions have been pivotal in leading or advancing the use of IT for the betterment of healthcare. NON-PUBLIC HEALTHCARE INSTITUTION (PHI) AWARD CATEGORY : IT EXCELLENCE PROJECT (Category F) [CATEGORY F] IT Excellence: Digitised Care to Support One Healthcare System This award recognises IT initiatives that have effectively leveraged IT to improve healthcare and continuity of care. Evaluation Panel The evaluation panel will be chaired by PS (Health) and comprises MOH Senior Management, IT and business experts from private sector. Submission Criteria For Categories A, B, C & D, any Singapore Public Healthcare Institution (PHI) is eligible. Third-party nominations for any Singapore PHI are also allowed. For Category E, any Singapore government organisation, institution or agency is eligible. For Category F, any Singapore healthcare organisation, provider or institution that is privately-owned or non-public is eligible. An organisation can submit more than one nomination within or across any of the award categories. A project nomination can only be submitted for one award category. Nominations that have won awards in past National Health IT Excellence Awards are not eligible for submission. Projects completed and implemented after 1st January 2015 are eligible for submission. For large scale projects with multi-phase implementation stages, only major phases that were implemented after 1st January 2015 are eligible. Applicants must provide justification and information specific to that particular phase (implemented after 1st January 2015) of the project. Only projects implemented and deployed will be considered. Applications for prototypes and proof-of-concept will not be accepted. Instructions for Submission Registration of your organisation’s particulars will be required to set up an account for access to the online form. Link to online registration here . Upon registration, an email notification containing the account details (userid and password) will be sent to the registered email within one (1) working day, for access to the online form. You are strongly encouraged to change your password upon login. Submission of all nominations shall be strictly via the online nomination form. Link to online submission here . All the details must be submitted in English only. Closing date for the submission of nominations is 2nd March 2018, 5:00pm. The decision of the Evaluation Panel is final and Award winners will be notified by email. Award winners will be invited to receive the award from the Minister of Health during the award ceremony at the National Health IT Summit in July 2018 (tentative). Once the online form has been submitted, no additional information or updates will be accepted and an email notification will be sent to you within one (1) working day. Please email Health.ITAwards@ihis.com.sg if you do not hear from us within one (1) working day after your submission. Information provided in the nomination form may be used in publicity materials for the Awards. By making the submission, you give complete rights to Awards Committee to publish the work. If you have any other queries, please email us at Health.ITAwards@ihis.com.sg . Evaluation Criteria (Category A, B, C & D) PUBLIC HEALTHCARE INSTITUTION (PHI): IT EXCELLENCE PROJECTS (Category A, B, C & D) IMPACT AND VALUE TOWARDS DESIRED BUSINESS OUTCOMES Considerations: How does your project support the desired business outcomes of each category? Please elaborate on the significant benefits to citizens, patients, care providers or healthcare system that resulted from the project or initiative.It is mandatory to include quantifiable measures or metrics to demonstrate the impact and value brought to the citizens, patients, care providers or healthcare system. Please provide the statistics in the areas not limited to the following:- Scale and Scope of the project: Number of end-users, Number of transactions, Scale of the deployment, Project cost Quantitative Benefits: Please provide at least four (4) data points/statistics for each category (Refer to Related Resources for guidelines on Desired Business Outcomes and Quantitative Benefits) How does this project contribute towards the programmes and outcomes of the Health IT Masterplan (HITMAP)? (Refer to Related Resources for HITMAP Programmes Definitions) INNOVATIVE AND SMART SOLUTION Considerations: Describe the key innovation aspects of the project or initiative, and explain why you consider this project or initiative to be innovative?Describe the originality of the innovation. Is it a new concept or, if adapted from an existing idea, how does the innovation differ from or extend previous approaches? Can this innovation be applied to other processes or settings?Describe the smart characteristics that the solution possesses in the areas of PIPE: P – ProactiveI – IntegratedP – PersonalisedE – Empowered (Refer to Related Resources for more details on 'PIPE') ALIGNMENT TO IT SYSTEMS KEY GUIDING PRINCIPLES Considerations: Describe how this project achieved synergy and optimisation of IT investment across the healthcare ecosystem by implementing reusable IT solutions or through collaboration amongst the care providers. Please describe the alignment (include actual examples) to the following IT Systems Key Guiding Principles :- a. Common IT Infrastructure (Shared IT services, Data Centres, H-Cloud) b. Central Development of New Capabilities (Common IT Capabilities / Solutions / IT Systems) c. Reusability of Capabilities Across System (Scaling of IT Capabilities / Solutions / IT Systems across organisations) d. Consolidation in Tandem with Replacement (Consolidated procurement across healthcare institutions or replacement of institution-specific Solutions / IT Systems) Related Resources (Category A, B, C & D) Guide on Desired Business Outcomes and Quantitative Benefits Definitions for HITMAP Strategic Transformation Programmes SMART HEALTH Characteristics (PIPE) Evaluation Criteria (Category E) PUBLIC SECTOR: CHAMPION for HEALTH IT EXCELLENCE (Category E) ARTICULATES A VISION FOR IT THAT IS ALIGNED TO HITMAP AND WORKS ACROSS THE HEALTHCARE ORGANISATIONS TO PROMOTE AND ADVOCATE THE USE OF INNOVATIONS TO SUPPORT THE VISION Considerations: Is the nominee seen as a role model for innovation in the organisation? How does the nominee contribute ideas / suggestions or advocate the creative use of innovation?How does the nominee promote or foster a culture that consistently generates new value from the innovative use of IT? Describe the culture or environment "before" and "after" the nominee's actions. SUCCESSFULLY DRIVES THE USE OF IT THAT TRANSFORMS DELIVERY OF HEALTHCARE SERVICES IN EXCEPTIONAL WAYS Considerations: What are the key innovations involving IT initiated and / or led by the nominee that delivered transformative value and / or significant improvements to the healthcare system? What are the good results and what did the nominee do to sustain the results?What are the other contributions beyond his or her job scope that introduce actual or potential benefits to transform healthcare? Evaluation Criteria (Category F) NON-PUBLIC HEALTHCARE INSTITUTION (PHI): IT EXCELLENCE PROJECT (Category F) LEVERAGING IT TO IMPROVE QUALITY, COSTS, CONVENIENCE FOR PATIENTS AND CUSTOMERS Considerations: What are the significant benefits to citizens, patients, care providers or healthcare system that resulted from the project or initiative in the areas not limited to:-Increased healthcare access to patients resulting in a healthcare experience that is convenient and timely.Achieved cost reduction, optimisation in healthcare operations or cost avoidance in patient-care delivery services keeping healthcare affordable to patients.Improved value of care with better patient safety, patient centricity, and continuity of care for patients.Targeted and early disease prevention.It is mandatory to include quantifiable measures or metrics to demonstrate the impact and value brought to the citizens, patients, care providers or healthcare system. Please provide statistics in the areas not limited to the following:- Scale and Scope of the project: Number of end-users, Number of transactions, Scale of the deployment, Project cost Quantitative Benefits: Cost reductions / avoidance / savings; Process optimisation or productivity gains figure; Manpower reductions or gains; Error reductions; Patient safety or quality improvement gains; Improved care or health outcomes for patients; Better staff or patient satisfaction; Higher screening uptake and follow up Describe the key innovation aspects of the project or initiative. How did the deployment of this IT project / initiative resolve or address problems and improved the quality, costs, convenience and care? INTEGRATING WITH OTHER HEALTH AND HEALTHCARE PROVIDERS TO IMPROVE CONTINUITY OF CARE ACROSS SETTINGS Considerations: Describe the actual or potential integration, synergy or collaboration with other health and healthcare providers in achieving care continuity across the settings.What is the current progress of the integration / collaboration? Has the integration / collaboration been completed? Who are the providers, parties or stakeholders involved in the integration / collaboration? What are the actual or potential outcomes or improvements from this integration / collaboration? Awards Timeline Contact Us For all queries, please email the National Health IT Excellence Awards 2018 Secretariat at Health.ITAwards@ihis.com.sg .